Privacy Policy
A legal disclaimer
The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy.
Privacy Policy - the basics
Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.
Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.
What to include in the Privacy Policy
Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more.
To learn more about this, check out our article “Creating a Privacy Policy”.
Privacy Policy
Last updated: May 2026
Who We Are
Sora Marketing is a multi-channel marketing agency providing services including web development, branding, graphic design, SEO, analytics, content creation, email marketing, social media management, and digital consultancy.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or contact us regarding our services.
For any privacy-related enquiries, you can contact us through our website contact form or by email.
Information We Collect
We may collect and process the following information:
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Name
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Email address
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Telephone number
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Business information
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Website details
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Marketing preferences
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Analytics and website usage data
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Any information you voluntarily provide through contact forms, enquiries, consultations, or email communication
We may also collect technical information such as IP address, browser type, device information, and pages visited through analytics and cookies used on our website.
How We Collect Your Information
We collect information when you:
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Submit a contact or enquiry form
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Book a consultation
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Subscribe to updates or marketing communications
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Communicate with us via email or social media
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Interact with our website
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Use our services
Some information may also be collected automatically through cookies and analytics tools.
How We Use Your Information
We use your information to:
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Respond to enquiries and provide our services
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Manage client relationships and projects
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Improve website performance and user experience
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Provide marketing communications where consent has been given
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Analyse website traffic and campaign performance
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Maintain website security and prevent misuse
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Comply with legal and regulatory obligations
We only process personal data where we have a lawful basis to do so under UK GDPR, including consent, legitimate
interests, contractual necessity, or legal obligations.
Marketing Communications
Where you have opted in to receive marketing communications, we may send you updates, insights, service information, or promotional content related to Soraworks.
You can unsubscribe or withdraw your consent at any time by contacting us or using the unsubscribe link included in marketing emails.
Sharing Your Information
We do not sell, trade, rent, or share your personal information with third parties for marketing purposes.
Your information will only be shared where:
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you have provided clear consent,
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it is necessary to deliver a service you have requested,
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or where we are legally required to do so under applicable laws or regulations.
In some cases, trusted third-party providers, freelancers, or contractors may assist in delivering services on our behalf. Where this applies, information is only shared where necessary and all parties are expected to handle your data securely, confidentially, and in accordance with UK data protection laws.
on laws.
Data Retention
We only retain personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including legal, accounting, and reporting requirements.
Where legally required, certain business and financial records may be retained for up to 6 years in accordance with UK legal and tax obligations.
Your Rights
Under UK GDPR, you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your personal data
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Restrict or object to certain processing activities
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Withdraw consent where processing is based on consent
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Request transfer of your personal data where applicable
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Lodge a complaint with the Information Commissioner’s Office (ICO)
We may request proof of identity before processing certain requests to help protect your information.
Cookies & Analytics
Our website may use cookies and similar technologies to improve website functionality, understand visitor behaviour, and enhance user experience.
Cookies may be used for:
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Website performance and functionality
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Analytics and traffic monitoring
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Security and fraud prevention
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Marketing and advertising where applicable
You can control or disable cookies through your browser settings. Some features of the website may not function properly if cookies are disabled.
Where required by law, we will request your consent before using non-essential cookies or tracking technologies. UK cookie and transparency rules continue to apply under UK GDPR and PECR requirements. (RapidWebsite)
Third-Party Links
Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices, content, or security of external websites.
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse, disclosure, or alteration.
However, no online transmission or storage system can be guaranteed to be completely secure.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal obligations, or website functionality. Any updates will be posted on this page.
Contact
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our website contact form.